Not Receiving Messages On Mac

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Try these steps first

Your device needs to be enrolled in Messages in order to receive messages. This means you’ll need to log into your Apple ID on your Mac. You can check your login status in the “Accounts” tab of the Messages preference window. You also need to check the address where you can be reached in these settings. Use a web browser to see whether you can access Internet sites. If you are on a local network, see if you can access intranet sites. For information about checking the status of your network connections, see Mac OS Help. Solution: Verify that Outlook is online. On the Outlook menu, make sure that Work Offline is not checked. Using the Messages app on the Mac, you can easily send and/or receive SMS text messages (normal text messages) and iMessages (Apple’s messaging service). If you are having this issue as well (not sending or not receiving), here is how you can fix it: 1- Force quit Messages app and then reopen it. To do this, choose Force Quit from the Apple. You get a new message on your iPhone, and it’s also singing and appearing on your Mac. That happened to me. Well, I love using the iMessage app to send and receive text/visual messages with friends without paying a cent to the carrier. But sometimes it’s a bit annoying to see these messages popping up on my Mac after showing on my iPhone.

After trying each step below, try to send a message again.

  • Restart your Mac. Choose Apple menu  > Restart, then click Restart.
  • Make sure that your software is up to date. Learn how to update the software on your Mac.
  • Make sure that your Mac is connected to the Internet. To check your Internet connection, try loading a page in Safari or another web browser.
  • Check that the date and time is set correctly on your Mac.
  • Make sure that you enter the correct phone number or email address for the contact.

If you see ‘This user is not registered with iMessage’

Not Receiving Messages On Mac

Not Receiving Messages On Mac From Iphone

If you try to send a message and see an alert that the person isn’t registered with iMessage, the message is trying to send using SMS/MMS. Make sure Text Message Forwarding is set up and your iPhone is powered on.

Not Receiving Messages On Mac

If your contacts see your email instead of your phone number

If you can send messages but your contacts see your email address instead of your phone number, make sure that you're signed in to iMessage with the same Apple ID on all your devices. Learn how to add your phone number to Messages on your Mac.

Learn more

  • If you still can't send or receive messages, contact Apple Support.
  • Check the Apple System Status page for a temporary outage affecting iMessage or FaceTime.
  • Use Messages with your Mac.

Try these steps first

  1. Restart your device:
  2. Check your network connection. To send a message as iMessage or MMS, you need a cellular data or Wi-Fi connection. To send an SMS message, you need cellular network connection. If you turn on Wi-Fi Calling, you can send SMS messages over Wi-Fi.
  3. Check with your carrier to see if the type of message you’re trying to send, like MMS or SMS, is supported.
  4. If you’re trying to send group MMS messages on an iPhone, go to Settings > Messages and turn on MMS Messaging. If you don't see an option to turn on MMS Messaging or Group Messaging on your iPhone, then your carrier might not support this feature.
  5. Make sure that your device has enough space to receive images and videos.
  6. Make sure that you entered the correct phone number or email address for the contact.

If you see a Waiting for Activation alert, learn what to do.

If you still need help, find your issue below to learn what to do next.

If you see a red exclamation point

If you try to send a message and you see with an alert that says Not Delivered, follow these steps:

  1. Check your network connection.
  2. Tap , then tap Try Again.
  3. If you still can’t send the message, tap , then tap Send as Text Message. Messaging rates may apply. Contact your carrier for more information.

If you see a green message bubble

If you see a green message bubble instead of a blue one, then that message was sent using MMS/SMS instead of iMessage. There are several reasons for this:

  • The person that you sent the message to doesn't have an Apple device.
  • iMessage is turned off on your device or on your recipient’s device. To check if iMessage is turned on for your device, go to Settings > Messages > iMessage.
  • iMessage is temporarily unavailable on your device or on your recipient’s device.

Learn the difference between iMessage and MMS/SMS messages.

If you receive messages on one device but not the other

Messages Not Showing On Mac

If you have an iPhone and another iOS device, like an iPad, your iMessage settings might be set to receive and start messages from your Apple ID instead of your phone number. To check if your phone number is set to send and receive messages, go to Settings > Messages, and tap Send & Receive.

If you don't see your phone number, you can link your iPhone number to your Apple ID so you can send and receive iMessages from your phone number. You can also set up Text Message Forwarding so you can send and receive MMS and SMS messages on all of your Apple devices.

Imessage not receiving messages on mac

If you have issues with a group message

If you’re in a group message and stop receiving messages, check if you left the conversation. Open Messages and tap the group message. If you see a message that says you left the conversation, then either you left the conversation or you were removed from the group message. You can rejoin a group message only if someone in the group adds you.

To start a new group message:

  1. Open Messages and tap the Compose button to start a new message.
  2. Enter the phone numbers or email addresses of your contacts.
  3. Type your message, then tap the Send button .

If you have other issues with a group message, you might need to delete the conversation and start a new one. To delete a group message:

  1. Open Messages and find the conversation that you want to delete.
  2. Swipe left over the conversation.
  3. Tap Delete.
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When you delete a message, you can't recover it. If you want to save parts of a message, take a screenshot. To save an attachment in a message, touch and hold the attachment, tap More, then tap Save.

Messages On Mac Not Updating

Learn more

Messages Not Working On Mac

  • If you still can't send or receive messages, contact Apple Support.
  • If you don't receive SMS messages, contact your carrier.
  • If you switched to a non-Apple phone, learn how to deactivate iMessage.
  • Learn how to report unwanted iMessages.