Launch Samsung Kies on Your Computer Install and launch Samsung Kies app on your computer and connect your new Galaxy S8/S8 Plus phone to PC with its USB cable. Samsung Kies however, still plays a vital role for users who update their phones using Samsung Kies rather that over the air updates by Samsung. For Windows, the latest kies version for Samsung Galaxy devices and devices with Android version 4.3 and above is Kies 3 (build: 3.2.150412). For people with slightly older models, kies 2.6 (build: 2. With Kies, you can full control the data on your Samsung Galaxy S8 (Plus), Galaxy S7 (edge), Galaxy S6 (edge), Galaxy S5/S4/S3, Galaxy Note 5/4/3, Samsung J7/A9/A8, Samsung Tab, etc. Samsung Kies helps you effortlessly manage your Galaxy S8 contacts, text messages, call logs, musics, photos, and videos and other contents on your computer.

By Selena KomezUpdated on June 30, 2017

News about Samsung Galaxy S8:
June 29th marks the 10th anniversary of the iPhone, the handset that changed everything in the mobile business. So what better day for Samsung to announce a new phone? Before you get too excited about it, you should know it’s just a new version of the Galaxy S8. We already knew that a pink Galaxy S8 was in the works, and we heard rumors that said only certain markets would get them at first. In June 29th, Samsung confirmed everything. That’s right, it appears that only the bigger Galaxy S8 is going to get this particular color option. Starting June 30th, the Rose Pink Galaxy S8+ will be available in select markets including South Korea and Taiwan.

When you get a new Samsung Galaxy S8, you will be glad to enjoy the new device in hand. However, you should realize that its important to do a reliable backup for your new Samsung device. You know, accident always happen when you are not ready. We may lose personal data from mobile device for different cases, like deleted carelessly, device system update, device system error, device factory reset restore. How to backup & restore Samsung Galaxy S8 safely with Samsung Kies on computer? Here I will offer the entire effective solution for reference.

Part 1: Backup & Restore Samsung Galaxy S8 Safely with Samsung Kies

Samsung Kies is a pretty good tool for backup & restore data for Samsung on computer safely, to backup and restore contacts, text messages, calendar, call logs, playlists info, apps, photos, music and videos from Samsung device with a short time and simple steps.

How to Backup Samsung Galaxy S8 with Samsung Kies

Step 1. Connect Samsung Galaxy S8 to the Computer and Select “Backup & Restore” Option
First of all, please connect your Samsung phone to the computer via a USB cable. Once successfully connected, choose “Backup & Restore” mode and click “Data backup” option. Samsung Kies will divides data on two categories: Personal information (contacts, memo, planner, call log and message) and Content (video, music and photo).

Step 2. Backup Samsung Galaxy S8 Data
Now you should choose files and content you are desire to backup. Then click the “Backup” button at the top-right corner and the backup process will start automatically.

When it is done, press the “Complete” button to end the process. You could directly check the media backup files on your computer, like music, videos and photos. But for call log and messages backup, you need to install some specific software to read them.

How to Restore Samsung Galaxy S8 with Samsung Kies

Step 1. Connect Samsung Galaxy S8 to the Computer and Select “Backup & Restore” Option
First of all, please connect your Samsung phone to the computer via a USB cable. Once successfully connected, choose “Backup & Restore” mode and click “Restore data” option. The software will automatically load the files your backed up from the device previously. (That’s why we always reminder users not to modify the route of backup files. )You can restore all the data or select separate categories of files.

Step 2. Restore Backup to Samsung Galaxy S8
After clicking the content you need to regain, tap the “Restore” button to start restoring. When the process completed, you can check the data on your Samsung phone.

Part 2: Backup & Restore Samsung Galaxy S8 Safely with Android Manager

Another way are recommended for you is backup & restore Samsung Galaxy S8 without Samsung Kies. Android Manager is a product which used to manage data for Samsung Android device. With this program, you are allows to transfer and manage data for Samsung Galaxy S8 on computer freely, including music, videos, photos, contacts, SMS,apps. To sum up, Android Manager helps to transfer data between Samsung Galaxy and computer, backup and restore Samsung Galaxy S8 without Samsung Kies on computer completely. Additionally, Android Manager enables to transfer data between Samsung and iTunes, transfer data among Android device and iOS device. Android Manager works well for almost all models of Samsung phones, including Galaxy S8(Plus)/S7(Edge)/S6(Edge)/S5/S4, Note 5/Note 4/Note 3, A9/A7/A5, and so on.

Tutorial: How to Manage Samsung Galaxy via Android Manager

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If you have ever used Samsung Kies, you must know the detailed steps to backup and restore files with it- connect the phone to computer> run the Samsung Kies and let it detect your phone> backup or restore files. So, it is obvious that the transferring process would be failed when the phone cannot be recognized by Kies. In this case, you need to find the solutions to fix Samsung Kies cannot detect phone issue and then you can go on.

What to Do When My Phone Cannot Be Detected?

Normally, the detection failure includes two cases. The first case is that users can connect their Samsung phone to computer but Kies fails to detect it. When you meet such a problem, you can try to solve it by several tips.

Trick 1. Use other USB to reconnect the phone to computer

Kies Para Samsung S8 Plus

Just plug out the USB cord from the PC and then find or buy a compatible USB cable to establish the connection once again. That's because the USB you used might be broken so it cannot make the phone be detected. Besides, you can try to use a different port on your computer meanwhile. If the issue is caused by the USB cable or port, this means can fix it easily.

Trick 2. Restart your phone and computer

If the USB cable and port are normal and run well, you can try to restart everything, including Samsung phone, Kies and computer. This can refresh the system of the device and software and turn off all the background programs. After that, you can build a connection between Samsung phone and computer as usual and then launch Kies to make the connected phone be recognized.

Trick 3. Update Samsung Kies

An old version of Samsung Kies would affect the syncing process so just check the version before you begin the transmission. To check the updates, you can run the Kies on computer and then navigate to Information> Check for updates. Once you see any update available here, tap on it and follow the instructions to install the latest version on PC and then reconnect the phone to have a see.

Kies Samsung S8 Pro

Trick 4. Reinstall Samsung Kies

Another possibility is that Kies is installed improperly so it cannot work well. To fix this issue, you can uninstall the software on your computer at first and then reinstall it.

Trick 5. Check the supported phone models of Samsung Kies

No all the Samsung phones are supported by Samsung Kies. Thus, you'd better go to samsung.com to check whether your phone is on the list. If not, you should give up this means and find other ways to backup and restore your Samsung data.

Trick 6. Reinstall device driver

You can turn to the tool on Kies directly. This can be completed by:

- On Kies, you can find 'Troubleshoot connection error' option on the homepage and click on it to diagnose the error. Then Kies will initialize the connection history, reinstall device driver and fix the error. When the fixing process ends, you can reconnect your Samsung Galaxy to computer again.

- On Kies 3, you can go to Tool> Reinstall device driver and then tap on Reinstall to start the installation.

How to Fix Kies Stuck on Connecting Issue?

Another case is that Kies cannot detect your phone but keeps saying Connecting. This problem is mainly caused by the unsuccessful USB driver installation. So when you face this situation, you can try to update the driver for your mobile phone:

- Go to Disk (C:) on My Computer and select Program Files (x86)> Samsung> Kies> USB Driver.

- Just double-click on USB Driver to launch SAMSUNG_USB_Driver_for_Mobile_Phones.exe.

Please note that this means is only applicable to Windows PC.

See also:

Another Way to Backup or Manage Samsung Files on Computer

For the Samsung users whose phones are not supported by Samsung Kies, they need to find other ways to backup or manage their Samsung files on computer. Here, the suggested means is to ask MobiKin Assistant for Android (Win & Mac) for help. It can backup and restore all your Samsung files within one simple click. What's more, you can delete files, install/uninstall applications or add new data to the folder on this program as well.

If you are interested in it, you can download the free trial of this tool and then go with the steps below to backup and restore your Samsung data.

- Run the program on your computer and then connect the Samsung phone to the PC via USB cable or Wi-fi. If you select to use USB cable here, you need to enable USB debugging on your phone to make it detectable.

Samsung Kies Galaxy S8 Download

- After the detection, you will get the main interface of this tool. Just click on Super Toolkit from the top menu and choose Backup option to bring out a window that displays several file types you can backup. Next, elect the file types you want to backup and tap on Back Up to save them to your computer.

Kies 3 Samsung S8

If you want to restore the data, you can go to Super Toolkit> Restore and then elect the file types and hit Restore to get back the data.

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